Consuelo Merendino is an experienced professional in the field of responsible gaming and knowledge management. Currently serving as a Licence and Certification Responsible Gaming Specialist at Lottomatica since March 2018, responsibilities include managing gaming certification requests, monitoring player accounts for responsible gambling, and conducting training for regulatory compliance. Previously, Consuelo held the position of Knowledge Management & Training Customer Specialist at Lottomatica, focusing on internal content management and collaboration with business units. Prior experience includes roles as a Web Content Administrator at IGT, where content for various lotteries was managed, and various administrative and customer service positions in educational settings. Consuelo holds a Master of Education from Saint Camillus International University and a Master's degree in Interpreting and Translation Studies from Università degli Studi Internazionali di Roma.