Flavio Paolini has extensive experience in the gaming and customer service industries, having worked at Lottomatica since January 2006 in various roles, including Betting Support Specialist, Back Office and VLT Slot Machine support, and Customer Care Assistant for Gratta e Vinci. Responsibilities include managing back office functions for sports betting, overseeing VLT slot machine support, and providing assistance to retailers for Gratta e Vinci products. Prior to Lottomatica, Flavio Paolini held the position of Customer Care Team Lead at RBS from April 2002 to January 2006, where duties involved managing call center operations and leading a team to support multiple high-profile clients. Flavio Paolini also holds an Attestato di Pilota APR from Aero Club di Roma and a diploma in Geometra, with additional courses in various fields.
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