Alexandre Ferreira

Alexandre Ferreira is an experienced IT professional currently serving as an IT Service Delivery Manager at Louis Dreyfus Company since September 2022, where responsibilities include designing transformation projects for Global Operations and managing operations in automation and network security. Prior to this role, Alexandre worked as a Senior Manager at Blackboard from August 2017 to September 2022, achieving significant improvements in support team restructuring and operational models. Previous experience includes positions at Sutherland Global Services as Team Manager and Technical Support Manager, and roles at Mellonest, Telehorizon, Ericsson, Optimus, and Portugal Telecom. Alexandre holds qualifications in Electrical, Electronics and Communications Engineering and ongoing studies in Computer Engineering, with a strong foundation in telecommunications and system administration.