Yozette Borges

Yozette Borges has extensive experience spanning over two decades in customer relations, revenue management, and team leadership. Currently serving as Revenue and Collections Manager at Louisville MSD since April 2001, Yozette manages customer inquiries related to sewer and drainage issues, billing, and future work resolutions. Previous roles include Sales Team Lead at New York and Company, where Yozette supervised store operations and trained new staff, as well as various positions at Metropolitan Sewer District and Republic Bank, focusing on customer service and issue resolution. Yozette holds a Bachelor's degree in Business Management and Finance from the University of Phoenix and a Bachelor of Business Management from Sullivan University, along with an Associate degree in Business Administration, demonstrating a strong educational foundation in business principles.