Keila Barbosa

Head of Operations at Lovin Wine

Keila Barbosa has a varied work experience, beginning in 2009 with a role as Gerente de Acolhimento/ Ouvidoria at Prefeitura Municipal de NH. In this role, they were responsible for managing a team of 17 call center employees and 15 reception and portaria employees. Keila was also responsible for structuring the physical space, mapping out all work processes, and maintaining the system. In 2014, they moved to Câmara de Vereadores as Coordenadora de Gabinete, where they managed a team of 3 employees and represented the gabinete in official events. In 2019, they took on a role as COMERCIAL & MARKETING at Safe Park Estacionamentos and, in 2020, they became Head Operacional at Lovin' Wine.

Keila Barbosa obtained a Bacharelado in Administração de Empresas from Universidade Feevale between 2010 and 2014. Keila also has multiple certifications, including the Sales Acceleration Program from StartSe University in 2022, the Women's Leadership Program from StartSe University in 2022, Inteligência Emocional from Escola Conquer in 2020, AE – Aprender a Empreender from Sebrae in 2013, GQVE – Gestão da Qualidade: Visão Estratégica from Sebrae in 2013, Gestão de Problemas from Cursos Virtuais.net in 2013, MEG – Primeiros passos para Excelência from Sebrae in 2013, Atendimento ao Cliente from Cursos Virtuais.net in 2012, IGPN – Iniciando um Pequeno e Grande Negócio from Sebrae in 2012, 7º Seminário Nacional de Ouvidores e Ouvidorias – Uma análise dos modelos e práticas de gestão from Instituto Pró-cidadania in 2011, Windows, Internet, Word, Excel, PowerPoint from Informatize in 2007, and Comportamento Profissional from Microlins Franchising in 2005.

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Timeline

  • Head of Operations

    April, 2020 - present