Alexander Balbuena has extensive experience in the IT support field. Alexander is currently working as an IT Support Specialist at Lowenstein Sandler LLP. Previously, they held the position of Senior IT Support Associate at KPMG US from November 2014 to June 2021. Before that, they worked as an Application Support Specialist at Partners Pharmacy from September 2013 to November 2014. Alexander also has experience as an IT Support Specialist at Canon Solutions America from November 2012 to October 2013. Prior to that, they worked as an End User Support II at Verizon from June 2010 to December 2012. Alexander also held the role of Desktop Support II - Executive Support at sanofi-aventis from September 2006 to June 2010. Alexander's early work experience includes positions such as Configuration Specialist at C3i from March 2004 to August 2006, and Bilingual Customer Service Representative at Wireless Retail from June 2003 to August 2004. Throughout their career, Alexander has gained expertise in various aspects of IT support, including troubleshooting, system testing, software installation, and customer service.
Alexander Balbuena obtained an Associate's Degree in Computer Systems Networking and Telecommunications from Gibbs College from 2001 to 2003. Additionally, they received a degree in Computer Network Administration with a focus on Computer Systems Networking and Telecommunications from Katharine Gibbs School during the same time period. In terms of certifications, Alexander has obtained several certifications from Microsoft, including Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Fundamentals, and Prepare for the Azure Fundamentals Certification (AZ-900). Alexander has also completed various training courses related to Azure Administration, Building Trust, Meeting Facilitation, and Planning for Azure Active Directory, among others, from institutions such as Microsoft and LinkedIn.
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