Shivam Gupta is a skilled Desktop Support Engineer currently working at LS Digital Group since April 2023, with previous experience at Texas FMCG Pvt. Ltd. from October 2022 to February 2023 in the same role. Shivam obtained a Higher Secondary School diploma from the Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE) between July 2018 and March 2020. Additionally, Shivam is pursuing a Microsoft Azure Essentials certification from Great Learning, expected to be completed in September 2024, focusing on Computer Systems Networking and Telecommunications.