Kelly Hogan, ITIL, CSM

Kelly Hogan has extensive work experience in the IT industry. Kelly currently works at LTS as an IT Project Manager, a role they have held since February 2022. Prior to their current position, they worked at LTS as a CC IT PMO Program Analyst for the US Department of Veterans Affairs. In this role, they demonstrated expertise in delivering functional and technical solutions, supported development and implementation, and acted as a team lead, providing training and guidance to team members.

Before joining LTS, Kelly worked at Halfaker and Associates, LLC as a CC IT PMO Business Process Analyst. Kelly'sresponsibilities in this role included analyzing and improving business processes related to the US Department of Veterans Affairs.

Kelly also has experience working at Planned Systems International, where they held multiple roles. As a Project Manager (Program Analyst, Agile), they scheduled and moderated project meetings and ensured up-to-date scheduling. Kelly also worked as a Business Analyst, performing independent document reviews and criticality and risk assessments for software projects. Additionally, they served as a Technical Writer, providing technical writing and editing for various project documents.

Earlier in their career, Kelly gained experience at Raymond James and Associates as a Technology Services Representative, where they provided solutions to technology-related problems and entered call information into a tracking database. Kelly also worked as a Service Catalog Analyst and IT Inventory Analyst.

Kelly'searliest work experience in the IT industry was at Jabil Circuit Inc., where they served as an IT Administrative Assistant.

Kelly holds certifications in ITIL and CSM, indicating their knowledge and expertise in IT service management and agile project management methodologies.

Kelly Hogan received an Associate of Science (AS) degree in Computer/Web Programming and Analysis from St. Petersburg College, where they studied from 2012 to 2016. In addition to their degree, they have obtained certifications in ITIL from AXELOS Global Best Practice and in ScrumMaster from Scrum Alliance, though the specific months and years of obtaining these certifications are unknown.