Brandon Calloway is a seasoned Technical Support Manager at Lucas Systems, with experience spanning over eight years in various roles including Technical Lead Software Services and Software Service Tech Lead. Responsibilities include managing high-profile customer accounts, improving departmental efficiency, and ensuring adherence to software service protocols. Brandon also has a background as a Software Services Engineer, where expertise in post-implementation support, troubleshooting, and software enhancements was demonstrated. Previous positions include Chemical Operator at Daikin America, System Admin at North Alabama Coalition for the Homeless, and Comm. Tech at Comcast, showcasing a versatile skill set in technical support and operations. Brandon holds a Bachelor's Degree in Computer Science from Alabama Agricultural and Mechanical University.
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