Yvette Ellis

Yvette Ellis is an experienced professional in operations and training management, currently serving as the Operations Excellence Manager at Lucent Health since October 2022. Prior to this role, Yvette held the position of Corporate Trainer at Cypress Benefit Administrators for eight years, where responsibilities included developing and delivering training on claims processing, customer service, and group administration. Yvette's earlier experience includes roles such as Patient Registrar at Affinity Health System, Technical Trainer, Training Team Leader, Assistant Team Leader, and Trainer at Guardian Insurance Company, demonstrating a comprehensive background in training and operations across various sectors. Yvette's educational background includes attendance at Mount Mercy University and the University of Dubuque.