Marshall R Serzen

Marshall R Serzen is a highly experienced professional in customer success and sales, currently serving as a Senior Enterprise Customer Success Manager at Lucid Software since March 2018. Throughout the tenure at Lucid, Marshall has achieved notable successes, including exceeding quota performance and leading team development initiatives. Previous experience includes roles at Fidelity Investments, where Marshall consistently ranked in the top percentages of sales representatives and developed strong client relationships. Additionally, Marshall has held various positions in sales, coaching, and IT support, demonstrating a diverse skill set in relationship management, consultative sales, and team leadership. Marshall holds a Bachelor of Arts degree in Environmental Studies from Westminster University.