Jackson Herd is a skilled Games UX Researcher at Lucky Ghost, responsible for establishing research operations and delivering quick analytical reports to support developers in decision-making. Prior experience includes a contract role as a User Study Moderator at Apple, where Jackson excelled in participant engagement and data management. Previous positions at Shadow involved developing comprehensive support structures and leading a help desk team, enhancing user experience across multiple platforms. Jackson also contributed to the game development community through a research partnership at gamesuserresearch.com, surveying industry standards, and has a background in coaching and customer service. Educational credentials include a Bachelor of Arts in Psychology from Marietta College and further studies at General Assembly.
This person is not in any teams
This person is not in any offices