Patrick Oriana

Patrick Oriana has extensive experience in IT consulting and airline management, currently serving as a Senior Product Delivery Manager and Airline Management Consultant at Lufthansa Systems since May 2004. Patrick's expertise includes customer relationship management, flight operations, coaching, and project management, alongside a strong focus on service improvements and change management. Previously, Patrick held various roles within Lufthansa, including Senior Service Support Manager and Senior Lido Flight Product Expert, where responsibilities involved process optimization and product-related communication. Additionally, Patrick worked as a Senior Management Consultant at Star Alliance and as a Provider Manager at Lufthansa Systems, honing skills in service level agreements and IT service processes. Educational qualifications include a Diplom in European Business Management from the University of Applied Sciences Worms.