Mena Cavaioli

Mena Cavaioli is an experienced professional in process management and transportation concepts, currently serving as Process and LEAN Manager at Lufthansa Technik Component Services since December 2018. Mena has a proven track record of identifying process gaps through time and motion studies and leveraging data analysis for workforce optimization. Previous roles include Transportation Concepts Manager, where transportation routes and carrier options were proposed, and Freight Audit and Billing Agent, where LEAN principles were applied to enhance billing processes. Earlier experience includes positions at DAL Global Services, LLC, Worldwide Flight Services, British Airways, and Anime Castle, showcasing a strong foundation in customer service and operational efficiency. Mena holds a Bachelor's degree in History from Queens College and a degree in Anthropology from Stony Brook University.