Jennifer Burns

Jennifer Burns is an accomplished retail professional with extensive experience in guest experience management, team recruitment, and sales leadership. Currently serving as Assistant Manager Guest Experience at lululemon since September 2023, Jennifer focuses on enhancing team performance and guest satisfaction. Previously, Jennifer held the position of Assistant Store Manager at Lilly Pulitzer, where responsibilities included creating training programs and executing community events that significantly boosted sales. Jennifer has also contributed to the success of brands like Tory Burch and Coach through effective team coaching, event planning, and client engagement strategies. Jennifer’s career began with a focus on merchandising and customer service at Victoria's Secret, and academic credentials include a Bachelor of Arts in Music from Illinois Wesleyan University.