Dawson Riggs

Dawson Riggs has a diverse work experience starting from 2013. From 2013 to 2014, they worked as a Student Caller at Duke University. In 2014, they became a Calculus Tutor at Tutor.com. From 2015 to 2017, they worked as a Math Tutor as a self-employed individual, providing educational experiences for middle school students. Dawson then joined Legends of Learning as an Associate from 2017 to 2018. In 2018, they started working at Love Math Club as a Math Tutor. During their time there, they hired and managed a co-tutor and maintained a weekly email newsletter using ConvertKit. In 2019, they joined Epic as a Technical Solutions Engineer and worked there until 2022. Their most recent work experience is at Luma Health, where they started working as a Technical Support Engineer II in October 2022 and currently holds the position of an Enterprise Technical Support Engineer.

Dawson Riggs attended Duke University from 2013 to 2017, where they earned a Bachelor of Arts degree in Psychology & Neuroscience. Additionally, they obtained several certifications in various fields. In 2022, they completed the Google IT Support Specialization from Coursera and obtained certifications in subjects such as IT Help Desk for Beginners, IT Security: Defense against the digital dark arts, and System Administration and IT Infrastructure Services from the same platform. Dawson also completed certifications in How to Keep High Performers Engaged, How to Learn Faster, Develop Interpersonal Skills for Inclusive Workplaces, The Future of Work: The Necessary Skills of Your Future Workforce, and Understanding and Supporting Asian Employees from LinkedIn. In November 2022, they completed courses in Operating Systems and You: Becoming a Power User, Technical Support Fundamentals, and The Bits and Bytes of Computer Networking from Coursera.