Karin Ruppert Turner, PMP

Customer Success / Project Manager at Luma Health

Karin Ruppert Turner, PMP is an experienced project manager with a strong focus on customer success. Karin has worked in various companies and industries, demonstrating their expertise in managing projects, building relationships with clients, and delivering successful outcomes.

In their most recent role at Luma Health, Karin served as a Customer Success/Project Manager, although specific details about their responsibilities and the duration of their tenure are not provided. Prior to that, they worked at Simplilearn as a Project Manager on the Enterprise Advisory Team, where they managed a portfolio of 25-30 accounts worth over $1.5M and supported over 2000 users. Karin also established and maintained strategic relationships with notable clients such as VISA, Mastercard, Disney, and PepsiCo. Karin effectively communicated project scope and success criteria, proactively engaged with customers, and identified growth opportunities within existing accounts.

Before Simplilearn, Karin was a Senior Technical Account & Project Manager at Kibo/MarketLive, where they managed strategic clients and coordinated support activities for website enhancement, development projects, and support and application code issues. Karin'srole at Kibo also involved ensuring client website health and customer satisfaction.

Earlier in their career, Karin held the position of School and Community Liaison (part-time) at Intrax and served as a Senior Interactive Producer/Sr. Project Manager at Viscira. In these roles, they demonstrated their ability to develop project plans, manage project teams, and effectively communicate with clients throughout the project lifecycle.

Karin's work experience also includes a significant tenure at GeneEd, where they held the position of Director of Product Development. In this role, they delivered custom engagements, managed resources, and ensured on-time and on-budget delivery of high-quality courses.

Overall, Karin Ruppert Turner, PMP has a diverse and successful work history in project management, customer success, and client relationship management. Karin has consistently demonstrated their ability to deliver results and effectively collaborate with clients and project teams to achieve success.

Karin Ruppert Turner, PMP, has a diverse educational background in project management, information design, and psychology. In 1999, they earned their MS in Psychology from the University of Basel in Switzerland. Following this, from 2001 to 2004, they attended San Francisco State University, where they obtained a Certificate in Information Design. In 2011, they attended the Project Management Academy in San Francisco and became a Certified Project Manager (CPM) with a specialization in Project Management. Additionally, they have obtained several certifications, including the Project Management Professional (PMP) certification from the Project Management Institute in 2012, as well as the PMI-Agile Certified Practitioner certification from Simplilearn in 2017. Karin also holds a Digital Marketing Certified Associate certification from Simplilearn, which they obtained in 2017.

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Timeline

  • Customer Success / Project Manager

    April, 2018 - present