LH

Luis Hernandez

Sr. Customer Success Manager at Luma Health

Luis Hernandez has a diverse work experience spanning different industries. Luis currently holds the position of Sr. Customer Success Manager at Luma Health, a role they started in February 2021. Prior to this, they worked at Phynd Technologies, Inc. from 2015 to 2021, holding various positions including Product Training Specialist and Sr. Customer Success Manager. In their role as Project Manager, they were responsible for the on-boarding of new clients and ensuring a smooth transition in data validation and training. Before that, they worked as a Youth Academy Coach at Dallas Texans Soccer Club from 2014 to 2017, focusing on developing elite athletes and teams. From 2006 to 2015, they worked at Nuance Communications, starting as a Data Management employee and later gaining a Supervisor position. In this role, they managed a team, handled urgent escalations, created SOPs, provided training, and assisted with customer and project management-related issues. Luis also worked as an Assistant Youth Coach at FC Dallas in 2012 and as a Customer Support Representative at Etan Industries from 2005 to 2006.

Luis Hernandez completed their education in Business Administration and Management, General from 2004 to 2006 at Invalid9380. No degree name was specified for this period.

Links

Previous companies

FC Dallas logo

Org chart