Lumark Technologies, Inc.
John Frerotte has a solid background in IT support and management. With extensive experience working in various companies, John has held roles such as Sustainment and Defect Analyst, IT Remedy Queue Manager, Acting Service Desk Manager, Deputy Service Desk Manager, and Information Technology Infrastructure Support Services Reports Engineer. John has managed teams, analyzed data and trends, and provided reports for KPI and SLA metrics. John holds a Bachelor's degree in American History from the University of North Carolina at Chapel Hill.
Lumark Technologies, Inc.
Lumark Technologies, Inc. (Lumark) is a Small Disadvantaged Business (SDB) headquartered in Fairfax, VA, with offices in Washington, DC and other locations across the United States. Lumark fosters a work environment that is built on process and technology. Our focus on quality enables us to achieve repeatable, successful delivery performance. This practice coupled with Lumark’s excellent staff qualifications enables us to meet a wide range of client needs with the ultimate achievement of high customer satisfaction.