Gali Stern

Customer Support Team Manager at Lumen

Gali Stern is currently working as a Customer Support Team Manager at Lumen. Prior to this, Stern held positions at The Hebrew University of Jerusalem as a Research Assistant and at Tali Grapes as a Logistics Coordinator and Team Lead. Stern also served in the Israel Defense Forces as an Infantry Soldier and was recognized as an Outstanding Soldier of the Karakal unit in 2013. Stern holds a Master of Business Administration degree in Strategy and Managerial Entrepreneurship, as well as a Bachelor's degree in Cognitive Science & Psychology from The Hebrew University of Jerusalem.

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Timeline

  • Customer Support Team Manager

    July 1, 2023 - present

  • Customer Experience Team Lead

    April, 2022

  • Customer Experience Expert

    January, 2021