Andy Morris, MBA, is a mixed-methods research leader with over 15 years of experience in the Tech, Media, and CPG sectors. Currently serving as the Director of Customer Insights at Lumen Technologies, they lead customer insights programs for a $6B+ enterprise, employing qualitative and quantitative research methodologies. In previous roles, Andy has optimized go-to-market strategies for multimillion-dollar products, directed research teams at LegalZoom and Upworthy, and collaborated with prominent academic institutions to publish extensive datasets on A/B testing. Andy holds a BA in Economics and an MBA in Marketing and Market Research from the University of Rochester.
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