Aveeda Goodall

Aveeda Goodall is a seasoned professional in customer success and support, currently serving as a Customer Success Consultant at Lumen Technologies since January 2021. In this role, Aveeda constructs and implements Customer Success Plans while managing customer metrics to align with objectives. Prior experience includes a Client Support Manager II position at CenturyLink, where Aveeda collaborated with various teams to enhance customer relationships, and a Medium Business Account Support role at Verizon Enterprise Solutions, managing comprehensive projects for business clients. Additionally, Aveeda held the position of Director of Marketing and Recruitment at Quantum Information Systems Inc, overseeing recruitment processes for IT positions, and an Inside Sales Representative role at AboveNet, where successful prospecting in a competitive market was achieved. Aveeda holds a BA in English with a focus on Nonfiction Writing and Editing from George Mason University.