Brooke Swanson

Brooke Swanson has extensive experience in sales operations and customer support, currently serving as a Lead Sales Operations Consultant at Lumen Technologies since May 2016. Throughout this tenure, Brooke has held various roles, including Senior Sales Operations Consultant and Client Support Manager, focusing on customer advocacy and account growth. Prior to Lumen, Brooke worked at ServiceSource, where responsibilities included creating software renewal quotes and managing customer satisfaction for notable clients such as Aruba Networks and Progress Software. Earlier positions include roles at Volt as a Sales Support Coordinator and at Prairie Pediatrics as a Front Desk/Receptionist. Brooke has demonstrated expertise in improving sales processes and enhancing customer relations across multiple organizations.