Lumen
Hiroshi Otsuka is an experienced professional in client relationship management and network operations, currently serving as the Lead Client Relationship Manager at Lumen Technologies since May 2022. Otsuka has a solid background in pre-sales processes, customer onboarding, and incident management, particularly within the Asia-Pacific region. Previously held roles include Network Management Engineer at Wipro, Sr. Associate at AT&T, Global Account Manager at Cogent Communications, and Client Service Manager at CenturyLink. Otsuka's earlier experience includes positions at Verizon Business, Pico Electronics, Cebu Sarah, Inc., and Suzuyo International Cebu Corporation, showcasing a comprehensive skill set in sales, business development, and operational management. Otsuka holds an Associate Degree in International Business Management from Trident School of Languages.
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