Roxanne Pierce

Roxanne Pierce is a seasoned professional with extensive experience in business operations, reporting, and analytics, currently serving as Senior Manager of Business Operations – ECO - Data & Analytics at Lumen Technologies since June 2021. In this role, Roxanne leads a global team of data engineers and business intelligence analysts, focusing on consolidating various operational reporting and data groups. Previously, Roxanne held multiple positions at Staples Advantage, including Project Manager II and Sales Operations and Customer Reporting Manager, where responsibilities included leading cross-functional teams and overseeing operations and sales processes. Roxanne's early career included roles such as Reporting Analyst and Credit Analyst, showcasing a strong foundation in data analysis and process improvement. Roxanne holds an MBA focused on Project Management and a Bachelor of Science in Business Administration from Colorado Technical University, complemented by studies at Metropolitan State University of Denver.