Susan Brady, FCXP, is a skilled Sr. Manager of Customer Experience at Lumen Technologies, where they have been contributing since 2014. Previously, they held various project and customer experience management roles at companies such as Level 3 Communications and AT&T Broadband between 1997 and 2014. Susan's early career includes a position as a Project Manager at business edge solutions in 2003 and multiple roles at tw telecom, inc. from 2004 to 2007. They pursued education at Regis University from 1997 to 1999.
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