Wendy H.

Wendy H. is an accomplished professional with extensive experience in billing, customer care, and sales management. Currently serving as a Senior Billing Customer Care Analyst at Lumen Technologies since May 2010, Wendy oversees over 500 government accounts, ensuring compliance with stringent billing requirements. Prior to this role, Wendy worked at CenturyLink for a decade, managing a multimillion-dollar sales funnel, developing custom qualification metrics, and analyzing compensation structures. Wendy began the career as an Administrative Assistant at Werner Co and holds a degree from Penn State University.