Charlotte West is currently the Head of Product Execution at Lumera, where they leverage their extensive experience in pension administration and technical systems. With a background spanning 14 years in both defined benefit (DB) and defined contribution (DC) schemes, Charlotte has demonstrated a strong ability to manage client projects and provide innovative solutions. Previously, they held various roles at Aon Hewitt, including Senior Pension Administrator and Team Manager, where they excelled in technical support, project management, and training. Charlotte also worked as a Senior Business System Analyst and Development Support Manager at ITM, managing teams and overseeing software releases.
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