Kathleen Pence is a seasoned learning and development professional currently serving as a Sr. Learning & Development Specialist at Lumeris since February 2022, after progressing through roles including Sr. Corporate Training Specialist and Corporate Training Specialist. In this position, Kathleen excels in training new employees in Provider Services, ensuring their proficiency in technology systems and health plan information. Kathleen has effectively managed onboarding programs, adapting training content and facilitating group and individual learning sessions in a virtual environment. Previously, Kathleen served as an Elementary Educator at Affton School District from August 2015 to February 2022, where skills in curriculum planning and performance enhancement were honed. Kathleen's educational background includes a Master’s degree in Teaching from Missouri Baptist University and a Bachelor's degree in Mass Communication/Media Studies from Missouri State University.
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