Michael Siwinski

Michael Siwinski is an experienced customer service and operations management professional with a robust history in leadership roles across multiple industries. Currently serving as the Customer Care Manager at Lumibird Medical USA since October 2025, Michael previously held the position of Senior Customer Service Supervisor at Tennant Company, where responsibilities included managing escalations for Top Tier Clients and enhancing inbound communication processes. Prior to Tennant, Michael was the Branch Manager at Orkin, overseeing Minnesota region sales and operations while exceeding sales targets by over 30%. Michael also served as Director of Account Executives at AIS-All Integrated Solutions, managing significant sales teams and performance metrics, and spent over a decade at WM in various customer service leadership positions, where notable achievements included achieving high retention rates and national sales awards. Michael holds a Bachelor’s Degree in Fine Arts in Architecture from Portland State University.