Kristal Matthews

Kristal Matthews is an experienced Customer Success Manager, currently employed at Lumifi since November 2024. Prior roles include Customer Success Manager at Critical Insight from January 2023 to November 2024 and Account Manager at NexusTek from February 2018 to January 2023, where responsibilities included managing IT service needs for small and medium-sized businesses. Kristal began the career journey as a Sales Operations Specialist at NexusTek, with earlier experience as a Sales Administrator at Zumasys, and held multiple administrative roles including Senior Administrative Assistant at Aspen Medical Products. Education includes a degree in Business Administration and Management from Saddleback College. Kristal was recognized as Employee of the Year in 2012 while working at AudioVisions.