Svenja Ö.

Svenja Ö. is a skilled customer service professional with extensive experience in various roles. Currently serving as a Customer Service Agent at Luminator Technology Group since April 2023, Svenja previously worked as a Customer Service Representative at One.com from June 2018 to March 2023. The earlier career includes a position as Banquet Manager at Hotel Restaurant Rodetal, where responsibilities involved banquet organization, booking coordination, and food and beverage pricing, leading to increased event-booking demand through modernized offerings. Internships in Purchasing Departments at Robert Bosch GmbH and Ottobock HealthCare focused on order processing, price negotiation, and supplier process optimization. Svenja completed a Bachelor of Science in General Management at PFH Private Hochschule Göttingen and holds a Technical High School Diploma in Economics and Administration. An impressive achievement includes scoring 91 out of 100 points on the IHK-examination during an apprenticeship as a Freight Forwarding Agent at Rofracht GmbH.