Jill Leonorah Oloo

Jill Leonorah Oloo is an experienced customer service professional with a diverse background in high-volume environments. Currently serving as a Customer Service Agent at KM2 Solutions since July 2025, Jill delivers exceptional support while managing sensitive financial inquiries. Previous roles include Guest Communications Assistant at Prim Short Stays Ltd, where Jill ensured positive guest experiences, and Assistant Manager at MNKafé Ltd, overseeing front-of-house operations. Jill's career began in the service industry, with positions ranging from Personal Assistant in a legal firm to Front Desk Associate in a fitness center. Educational qualifications include a Certificate in Front Office Operations from Kenya Utalii College and a Certificate in Business Management from the Institute of Commercial Management.