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Suzi Harstrick

VP of Client Services

Throughout a dynamic 25-year career as a Senior Customer Care Executive, Suzi has built a proven track record in leading domestic and international contact centers for global corporations and startups including Charles Schwab and E-Trade. Her success is balanced by a focus on execution and a fearless approach to resolving business challenges. Suzi drives cross-functional operations that focus on the customer and continuously assess and prioritize resource utilization to ensure the highest level, mission-critical objectives and goals are met or exceeded.

Roles at Lumity

  • VP of Client Services

    Current role


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