Suzi Harstrick

Throughout a dynamic 25-year career as a Senior Customer Care Executive, Suzi has built a proven track record in leading domestic and international contact centers for global corporations and startups including Charles Schwab and E-Trade. Her success is balanced by a focus on execution and a fearless approach to resolving business challenges. Suzi drives cross-functional operations that focus on the customer and continuously assess and prioritize resource utilization to ensure the highest level, mission-critical objectives and goals are met or exceeded.