Marco Papa

Marco Papa has over 13 years of work experience, beginning in 2007 as an Administrative Coordinator for Hertz. In 2008, they joined Fujitsu as a Help Desk Technician. In 2012, they moved to Apple as a Senior Advisor Agreement Administration. In 2014, they became a Salesforce Specialist & Trainer for Sitel. In 2016, they joined Strands as a CRM Owner and Salesforce CRM Admin. In 2020, they became a Marketing Operations and Automation Manager for Rydoo. Most recently, in 2021, they became a Revenue Operations Manager for Lunio. In each of these roles, they have been responsible for a wide scope of topics, such as improving adoption, operations, and processes within the Sales and Marketing team, managing technical aspects of key marketing systems and tools, establishing and maintaining scalable processes, creating and maintaining reports, and more.

Marco Papa obtained a Bachelor's degree in Mass Communication/Media Studies from Università degli Studi di Perugia between 2002 and 2006. Marco also obtained a Certificate in Media Production from Cork Institute of Technology in 2013. Additionally, they have obtained certifications from Salesforce Trailhead, including the App Customization Badge, Lightning Experience Features Badge, Salesforce Basics Badge, and Salesforce Cloud Benefits.