Tylor Saunders is an accomplished Incident Manager and Technical Support Engineer at Luno since May 2021, specializing in orchestrating complex incident responses, designing automated workflows, and implementing AI-driven operational improvements. Previously, Tylor served as an Operations Analyst focusing on digital onboarding and KYC/AML compliance, utilizing expertise in customer segmentation and workflow design. Co-founder and Head of Product & Operations at THG Travel & Tours from December 2017 to February 2021, Tylor led product strategy, crafted tailored itineraries, and oversaw business growth. Tylor holds a Bachelor of Commerce in Finance and Financial Management Services from IIE Varsity College, completed in January 2022.
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