Patrick Hansen

Patrick Hansen serves as the Chief Resident Experience Officer at Luther Manor, a Life Plan Community, since August 2017, focusing on enhancing customer service and resident satisfaction. With over 25 years of diverse experience in hotel operations and management, Patrick formerly held the position of Senior Vice President of Operations at Waterton, where expertise included guest satisfaction and revenue management. Prior roles at Waterton and Marcus Hotels & Resorts showcased strengths in standard operating procedures, financial analysis, and project management. Patrick holds a Bachelor of Science degree in Hotel and Restaurant Management from the University of Wisconsin-Stout.