Lutheran Social Services of the National Capital Area
Jennifer Runkle is an experienced professional in performance and quality improvement within social services, currently serving as the Director of Performance and Quality Improvement at Lutheran Social Services of the National Capital Area since November 2021. Runkle previously held positions at Catholic Charities of the Archdiocese of Washington, where roles included Quality Assurance Manager and Team Lead for the Integrated Community Care Project, focusing on program outcomes and service improvements for adult and children's clinical services. Earlier experience encompasses roles as a Community Support Specialist at The McClendon Center, a Caseworker II at Westmoreland County Children's Bureau, and other supportive positions in mental health and child welfare. Runkle holds a Master of Public Administration in Organizational Leadership and a Bachelor of Arts in Psychology, both from Gannon University.
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Lutheran Social Services of the National Capital Area
Since 1917, Lutheran Social Services of the National Capital Area (LSSNCA), a human services and immigration relief and refugee welcome agency, has accompanied those in need throughout Maryland, Virginia, and the Washington D.C. metro area to foster resiliency, self-sufficiency, and access to opportunities by creating, connecting with, and engaging welcoming communities. Motivated daily by our belief in the inherent dignity of all, LSSNCA’s innovative participant-informed programs serve refugees, forced migrants, immigrants, children and youth, and underserved communities by filling in the gaps. Piloting initiatives like the area’s first camp for kids impacted by the HIV/AIDS crisis, originating local pro se asylum workshops for Afghan Allies, launching a Resource Center to serve as a community hub for all recently arrived program participants, and backing an array of ongoing mental health support services, alongside community partners, LSSNCA strives to create an inclusive community of well-being where people thrive.