Dar Tafarrodi currently serves as the Vice President of Customer Success at Luxer One, a position held since November 2021. Prior to this role, Tafarrodi was the Sr. Director of Customer Experience at ClearCaptions, LLC from January 2020 to November 2021, where key achievements included executing a customer experience roadmap, launching a quality program, and transforming workforce operations to a virtual model within 48 hours. Tafarrodi's extensive experience at Verizon Wireless spanned nearly two decades, with roles including Director of Customer Service Operations, Associate Director, and Manager of Customer Service Projects, focusing on strategic direction, outsourcing strategies, and efficient management of customer interactions. Tafarrodi holds education from West Valley College, attended from 1987 to 1988.
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