Abiel Berhe

Abiel Berhe is an experienced IT professional specializing in support and customer service within various technology-driven environments. Currently serving as Information Technology Help Desk Support at LVMH since September 2023, Abiel is responsible for addressing IT incidents and managing onboarding processes. Prior experience includes roles as Desktop Support Technician at Hauser & Wirth and Service Desk Analyst Tier 1 at WeWork, where Abiel liaised between multiple departments to resolve various support requests. A significant tenure at Apple spanned from 2010 to 2018, with positions ranging from Expert to Mentor, showcasing abilities in customer engagement, training coordination, and inventory management. Abiel holds a Bachelor of Business Administration from The City College of New York and an Associate of Arts from Borough of Manhattan Community College.