Ashley Santiago-Rivera

Ashley Santiago-Rivera is an experienced professional with a strong background in product operations and management. Currently serving as an Associate Manager at Lyft, Ashley oversees the product insights work stream, delivering insights to guide product roadmaps and conducting user feedback circles. Previously, in the role of Market Operations Lead at Lyft, Ashley spearheaded a project that mitigated significant revenue loss at a Vehicle Service Center. Prior experience includes positions at Tomorrow Health as a CX Operations Manager, where Ashley managed stakeholder relationships, and at Objective Solutions International in People Operations, focusing on policy management and talent acquisition. An educational background in Biological and Biomedical Sciences from Ohio University supports Ashley's analytical and operational expertise.