Mary Dong

Mary Dong is an accomplished professional with extensive experience in customer care and business operations. Currently serving as the Head of Customer Care and VP of People & Business Operations at Lyka since July 2023, Mary previously held the position of Senior Manager at Bain & Company from September 2019 to July 2023. Earlier roles include Graduate Research Assistant at New York University, Access to Finance Consultant at TechnoServe, and Consultant at Bain & Company. Mary began her career as a Legal Intern with the Ministry of Business, Innovation and Employment and as a Research Intern at New Zealand Trade and Enterprise. Mary holds a Master of Science in Global Economy from New York University and a Bachelor of Commerce and Bachelor of Laws in Law and Finance from the University of Auckland.