Ashley Townes

Ashley Townes is an experienced professional with a strong background in client support and training within the healthcare technology sector. Currently serving as a Client Support Specialist II at Lyra Health since April 2021, Ashley previously held roles as a Client Services and Training Representative at ChronicCareIQ, where responsibilities included leading training sessions and troubleshooting client issues. Prior experience also includes managing accounts payable and receivable at EMA, Inc., where Ashley implemented cloud-based accounting software and improved invoicing productivity. Earlier, as a Senior Client Implementation Support Analyst at athenahealth, Ashley played a key role during software implementation phases, ensuring client satisfaction and effective workflows. Ashley holds a degree in Clinical Health Informatics from Georgia State University and completed training in project management in 2020.