Christina Hess

Christina Hess possesses extensive experience in healthcare operations, primarily focusing on claims resolution and coding compliance. At Lyra Health from March 2023 to May 2025, Christina served as Senior Operations Associate in Direct Access and as Claims Resolution Manager, where responsibilities included proactive follow-up with payers for accurate claims resolution and addressing submission failures. Previously, at TSI Healthcare from May 2020 to September 2021, Christina operated as a Charge Entry Specialist, conducting thorough reviews of medical records to ensure precise coding in accordance with national standards. Christina's career commenced at Scribe Technology Solutions, where, from March 2013 to April 2020, the role of EMR Manager involved launching a Virtual Scribe division and streamlining workflow integration across various EMR systems.