Francisca Sophie

Director, Client Support at Lyra Health

Francisca Sophie is a seasoned professional with extensive experience in client support and healthcare services. Currently serving as the Director of Client Support at Lyra Health since May 2016, Francisca has progressed through roles including Senior Manager and Manager in the same department. Prior experience includes a position at Better. in Health Services and a tenure at AmerisourceBergen from June 2009 to April 2014, where responsibilities encompassed managing client operations and providing innovative reimbursement solutions in the diagnostic testing and pharmaceutical sectors. Earlier roles included a Program Coordinator at PremierSource, focused on developing standard operating procedures and overcoming coverage barriers, and as a Patient Advocate/Case Manager at Community Violence Solutions, where advocacy for survivors of sexual assault was prioritized. Francisca holds a Bachelor of Arts in Sociology from the University of California, Berkeley.

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Lyra Health

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Lyra Health’s mission is to transform mental health care through technology with a human touch — to get more patients the care they need when they need it.