David Jung is an experienced professional in client success and training, currently serving as a Senior Learning & Enablement Trainer and Senior Client Success Manager at Lytx, Inc. since May 2017. In this role, David maintains relationships with strategic clients, collaborates on program relaunches, and develops training resources while also overseeing client onboarding through webinars. Previously, David held the position of Client Success Manager at Lytx, managing the entire client lifecycle and focusing on proactive engagement to drive usage and retention. Prior experience includes roles at IXL Learning as a Senior Membership Specialist, enhancing customer interactions to boost retention, and at Quest Discovery Services, where David improved record processing efficiency. David earned a Bachelor's degree in Psychology from UC San Diego in 2010.
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