Heli Murtovaara

Heli Murtovaara has a diverse work experience in the field of technology and project management. Heli started their career as a Testing Engineer Trainee at Nokia Networks during their Bachelor of Engineering studies. Heli was responsible for designing test cases and creating test plans for different applications of the network management system.

After completing their studies, Heli worked as a Testing Engineer at Nokia Networks, where they conducted functional and acceptance testing for various releases of the network management system. Heli also contributed to work estimation, testing, and quality plannings.

Heli then took on the role of Testing Manager at Nokia Networks, where they were responsible for planning the testing schedule and resources, creating work estimates, and developing testing plans for software development projects. In this role, they also coordinated fault corrections and ensured the quality of the testing process.

Following their time at Nokia Networks, Heli joined Tieto as a Testing Manager and Testing Engineer. Heli'sresponsibilities included creating test plans, designing test cases, and executing system-level testing for public sector projects. Heli also worked on implementing agile development and continuous integration practices within the projects. Additionally, they worked as a Fault Coordinator and Scrum Master in telecom projects, where they coordinated fault correction tasks, monitored fault correction quality, and provided daily progress reports to the project management.

Heli then moved to M-Files Corporation as a Service Manager, where they managed service operations and ensured successful service delivery. Heli recently transitioned to the role of Lead Service Manager at M-Files, where they continue to utilize their expertise in service management.

Heli Murtovaara completed their Bachelor's Degree in Computer Software Engineering from Tampere University of Applied Sciences. Heli attended the university from 1998 to 2002. In addition to their degree, they obtained two certifications: ITIL V3 Foundation in March 2013 and IPMA C in December 2012. The institutions from where they obtained these certifications are not specified.