Milla Kenttälä

Cloud Support Specialist at M-Files

Milla Kenttälä has a diverse work experience. Milla is currently working as a Cloud Support Specialist at M-Files since March 2022. Prior to this, they worked as an IT-specialist at Seclan Oy for three months in 2020. In 2017, Milla was a Network Administration Intern at Tampere University of Applied Sciences for six months. From 2012 to 2014, they worked at Teleperformance Nordic as a Customer Advisor, initially selling memberships to Taxpayer's Society of Finland and ACE Europe's insurances then transitioning to customer service for Klarna. Before that, Milla had a trainee role at the Employment and Economic Development Office, Pirkanmaa from an unspecified start date until July 2012. There, they managed social media accounts, created promotional materials, and presented at recruit conventions.

Milla Kenttälä has a diverse education history. Milla began their studies in 2005 at Rauman Ammattiopisto, where they earned a Vocational Qualification in Business and Administration with a focus on Customer Services and Marketing. Milla attended this school until 2008. During the same period, from 2005 to 2008, Milla also attended Rauman Aikuislukio and attained a Graduate status.

From 2008 to 2010, Milla attended Tampereen Ammattiopisto, where they specialized in Dressmaking and obtained a Vocational Qualification in Clothing.

In 2015, Milla enrolled in Tampere University of Applied Sciences, where they pursued a Bachelor of Business Administration (BBA) degree in the field of Business Information Systems. Milla completed their course of study in 2020.

In terms of additional certifications, Milla has acquired a variety of skills and knowledge in different areas. Milla obtained the following certifications from LinkedIn in April 2022: Azure Administration Essential Training, Delivering Bad News to a Customer, How to Speak So People Want to Listen, The Six Morning Habits of High Performers, and Writing Customer Service Emails.

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