Mike Baker

Mike Baker is an IT Support Specialist currently employed at MKM Building Supplies since June 2024. Previously, Mike held positions at Connexin as an Information Technology Operations Specialist and at KCOM as an IT Support Technician, where responsibilities included 2nd line incident escalation and hardware provisioning. Mike also served as an IT Analyst at KCOM, focusing on incident and service request resolution, and as a Technical Support Analyst, providing first-line troubleshooting for home broadband issues. Earlier experience includes working as an Inbound Sales Representative at ResQ and a Bar Team Leader at various venues. Mike holds a Bachelor's degree in Computer Security and Forensics from Sheffield Hallam University, obtained in May 2018.