Johnsy John

CRM Lead (retention) at M2

Johnsy John is an accomplished professional with extensive experience in customer relationship management and digital marketing. Currently serving as CRM Lead (Retention) at M2 since April 2023, Johnsy previously held positions as Sr. CRM Manager at CleverTap and Customer Success Manager at Netcore Cloud, where a strong emphasis on customer success was evident. Prior roles include Manager of Customer Success, Assistant Manager - Retention Specialist at Netcore Cloud, and Digital Evangelist at First Option. Educational credentials include a Postgraduate Degree in Digital Marketing from Purdue University, Postgraduate Degrees in Marketing from SIES College of Management Studies and All India Management Association, as well as a Bachelor's of Management Studies in Marketing from Western College of Commerce & Business Management.

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